Answers to common questions. Can't find what you need? Reach out directly.
A trial ending or a subscription lapsing blocks issuance of new license keys, but never invalidates keys you've already issued — those keep validating normally.
You configure fail-open or fail-closed behavior per product. Fail-open lets validations through during an outage so your customers aren't locked out; fail-closed rejects them until service is restored.
Yes. Set a seat limit per license and we track activations by device identifier and IP address, rejecting activation attempts once the limit is reached.
No. Billing runs through Stripe — we only store a Stripe customer/subscription identifier and plan status, never card details.
Only as salted cryptographic hashes, plus a short display suffix. The full value is shown once, at creation, and never stored or shown again.
Yes, subscribe to webhooks from the dashboard for license.issued, license.activated, and license.revoked events, signed with your webhook secret.
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support@slippybananas.com