Effective 31 July 2026
These Terms of Service ("Terms") govern access to and use of BumbleKey (the "Service"), operated by Mason Software Labs Limited, a company registered in Ireland (registered office: 15 Chantiere Gate, Portlaoise, Co. Laois, Ireland; company number 820140) ("we", "us", "Mason Software Labs"). By creating an account or using the Service you agree to these Terms. If you are agreeing on behalf of a company or other legal entity, you represent that you have authority to bind that entity.
BumbleKey lets software vendors ("Tenants", "you") issue, validate, and manage license keys for their own products, via a dashboard and an API. Your own end users ("Licensees") are your customers, not ours — we have no direct relationship with them and no visibility into your product beyond the license data you choose to store with us.
You're responsible for the accuracy of your account information and for safeguarding your password, API keys, and webhook signing secrets. You're responsible for all activity under your account, including actions taken by anyone you grant access to. Tell us promptly if you suspect unauthorized access.
New accounts start on a free trial with limits on the number of license keys that may be issued (shown in your dashboard). Paid plans are billed in advance on a recurring basis through our payment processor, Stripe, and are subject to the plan's then-current pricing and limits. We don't store your card details — Stripe handles payment collection directly. You can cancel a paid subscription at any time from the Billing page; cancellation takes effect at the end of the current billing period. Fees are non-refundable except where required by law.
A trial ending or a subscription lapsing blocks issuance of new license keys but never invalidates license keys you've already issued to your Licensees — those keep validating normally.
You agree not to use the Service to:
You retain ownership of the product, license, and customer data you submit to the Service ("Tenant Data"). You grant us a limited license to host, process, and transmit Tenant Data solely to provide and support the Service. See our Privacy Policy for how we handle personal data, and our Data Processing Agreement for the terms governing Tenant Data that includes personal data about your own Licensees.
We own the Service itself — its software, design, and documentation. Nothing in these Terms transfers any of our intellectual property to you, or any of your intellectual property to us, beyond the limited license in Section 5.
We aim to keep the Service, and in particular the license-validation endpoint your Licensees' software depends on, highly available, but the Service is provided on an "as is" and "as available" basis without warranties of any kind, express or implied, including any warranty of merchantability, fitness for a particular purpose, or non-infringement. We don't guarantee the Service will be uninterrupted, error-free, or secure at all times.
In particular, we do not currently commit to a specific backup frequency, recovery point objective, or recovery time objective for your data. If continuity of your own license-issuance and validation capability is critical to your business, maintain your own export or record of the license and product data you consider essential.
To the maximum extent permitted by law, Mason Software Labs Limited will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or business opportunity, arising out of or relating to your use of the Service. Our total liability for any claim arising out of these Terms is limited to the amount you paid us for the Service in the 12 months preceding the claim.
You may stop using the Service and close your account at any time. We may suspend or terminate your access if you materially breach these Terms and don't fix the breach after being notified, or if required to comply with the law. On termination, your right to use the Service ends; we may delete Tenant Data after a reasonable period, subject to any legal retention obligations.
We may update these Terms from time to time. If we make a material change, we'll take reasonable steps to let you know (such as an email or an in-dashboard notice) before it takes effect. Continuing to use the Service after a change takes effect means you accept the updated Terms.
These Terms are governed by the laws of Ireland, without regard to conflict-of-law principles. The courts of Ireland have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Service.
Questions about these Terms can be sent to support@slippybananas.com, or by post to Mason Software Labs Limited, 15 Chantiere Gate, Portlaoise, Co. Laois, Ireland.